Contact the Met Office
Contact the Met Office for information about our forecasts, products, services, or any other enquiry. Our customer service team is available 24 hours a day, 7 days a week.
There are a number of ways to get in touch with us online.
If you have a general enquiry, submitting a feedback form is one of the best ways to get in touch with us. This helps us ensure we capture all of the information we need to deal with your enquiry.
This form can be used for enquiries or feedback about:
- Met Office products and services
- Warnings, forecasts and accuracy
- Met Office applications, including our website and app
- Customer service
Meteorological service enquiries
We also have a form for enquiries about our meteorological services and consultancy.
This form can be used for enquiries about:
- Data services
- Forecast services
- Advice and consultancy
- Partnerships and collaborations
If you prefer, you can also email us.
You can contact us by phone. Our customer service team is available by phone 24 hours a day, 7 days a week.
Inside the UK
0370 900 0100
0370 900 5050
Calls from landlines and mobiles are charged at your standard rate.
Outside the UK
+44 330 135 0000
+44 330 135 0050
International call charges may vary. Please check with your phone provider to find out more.
You can write to us with any enquiry.
We try to respond to postal enquiries as quickly as possible. However, if your enquiry is urgent, we recommend contacting us online or by phone if you can.Met Office
You can reach us on social media at our Twitter account. We monitor Twitter 24 hours a day, 7 days a week.